LEGAL

NOTICE TO CUSTOMERS

 

This notice is in terms of a consent agreement between Egoli Gas and the Competition Commission ("Commission") of South Africa. Egoli Gas entered into a consent agreement with the Commission on 20 March 2013 in terms of which it is acknowledged that the piped gas regulatory framework including the Gas Licence By-Laws do not preclude competition between a gas reticulator and a gas distributor. Furthermore, that end user customers can and should be able to switch between the services provided by a gas reticulator and the services provided by a gas distributor provided that the necessary conversion equipment is installed and that the gas provider is in possession of the requisite regulatory approval. Therefore, in terms of a settlement agreement between the Commission and Egoli Gas, it is acknowledged and accepted, and notice should be taken that gas consumers may purchase their natural gas from any distributor, reticulator or trading company in possession of the requisite regulatory approval. Gas consumers should note that switching between the services provided by a gas reticulator and the services provided by a gas distributor or vice versa may necessitate incurring capital expenditure in connection with the installation of the necessary conversion equipment, which will be for the consumers account.

 

STANDARD TERMS AND CONDITIONS

 

To view or download Standard Terms and Conditions click here

 

ILLEGAL CONNECTIONS POLICY

 

To download the whistle blowing policy click here

 

THE PROMOTION OF ACCESS TO INFORMATION ACT 2 OF 2000

 

The Promotion of Access to Information Act 2 of 2000, please click here

 

 

© Copyright Egoli Gas 2013.